{"id":97417,"date":"2023-07-04T10:53:07","date_gmt":"2023-07-04T14:53:07","guid":{"rendered":"https:\/\/voice123.com\/thebooth\/?p=97417"},"modified":"2025-04-21T06:14:59","modified_gmt":"2025-04-21T10:14:59","slug":"manage-your-account","status":"publish","type":"post","link":"https:\/\/voice123.com\/thebooth\/manage-your-account\/","title":{"rendered":"FAQs: Managing your Voice123 account"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”444533″][vc_column width=”1\/1″][vc_empty_space empty_h=”2″][vc_single_image media=”97523″ media_width_percent=”100″ border=”yes” uncode_shortcode_id=”213259″][vc_custom_heading text_color=”color-voice-cobalt” heading_semantic=”h1″ text_size=”h1″ uncode_shortcode_id=”198222″ text_color_type=”uncode-palette”]<\/p>\n

FAQs: Managing your Voice123 account<\/h1>\n

[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”117382″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”139866″]<\/p>\n

How do I see my membership status?<\/strong><\/h2>\n

[\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”108954″]To confirm your membership status, follow these steps:<\/span><\/p>\n

    \n
  1. Log into your Voice123 account<\/span><\/li>\n
  2. Click on <\/span>Membership<\/span><\/a> in the blue section on the left side of your screen<\/span><\/li>\n
  3. On the <\/span>Plans<\/span><\/a> page, you’ll see three membership types and your current plan<\/span><\/li>\n<\/ol>\n

    [\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”181520″]You can also confirm your membership status by opening your profile and identifying your badge as a Starter, Pro, or Elite member. But keep in mind that Free members don’t receive membership badges.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”665808″]<\/p>\n

    Why aren’t some features on the website working?<\/strong><\/h2>\n

    [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”141940″]Please note that we are constantly implementing improvements to the platform, so you may occasionally experience some technical difficulties. If some of the features on our website aren’t working, please follow these suggestions since most issues are often related to browser settings.<\/span>[\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”782424″]<\/p>\n

      \n
    1. Use Google Chrome as your browser<\/span><\/li>\n
    2. Clean your browser’s cookies and cache.<\/span><\/li>\n<\/ol>\n

      [\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”127249″]If the issues persist, please contact us at <\/span>help@voice123.com<\/span> and, if possible, <\/span>include details about the error you’re experiencing, a screenshot of the problem, and the name of your browser.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”621431″]<\/p>\n

      How can I share my Voice123 profile with potential clients?<\/strong><\/h2>\n

      [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”100198″]You can share your profile with potential clients by following these instructions:<\/span><\/p>\n

        \n
      1. \u00a0Log into your Voice123 account.<\/span><\/li>\n
      2. Click on <\/span>My Profile <\/span><\/em>on the menu located on the left side of the page.\u00a0<\/span><\/li>\n
      3. Find <\/span>the share icon<\/em> <\/span>on the top right side of your profile<\/span>.\u00a0<\/span><\/i><\/li>\n
      4. Copy the URL link.<\/span><\/li>\n
      5. Share that link with clients, and add it to your website or your social media page.<\/span><\/li>\n<\/ol>\n

        [\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”121595″]Unsure how to approach conversations with clients in terms of promoting yourself? Check out our <\/span>client communications checklist<\/span> <\/a>– we’ve put together a collection of free messaging templates for you to save and tweak for your own scenarios!<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”203353″]<\/p>\n

        How do I edit my email preferences?<\/strong><\/h2>\n

        [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”241454″]<\/p>\n

        To edit your email preferences, follow these steps:<\/div>\n
          \n
        1. Login to your\u00a0Voice123 account.<\/i><\/li>\n
        2. Locate the menu widget icon in the top left corner (three horizontal lines)<\/li>\n
        3. Click on\u00a0Settings and Privacy<\/b><\/li>\n
        4. Click on\u00a0Notification Preferences<\/b><\/li>\n
        5. Turn off the notifications you do not want to receive by clicking on the toggle.<\/li>\n
        6. Click on\u00a0Save Preferences<\/b>\u00a0on the bottom right side of the page<\/li>\n
        7. Confirm changes and return to the main menu.<\/li>\n<\/ol>\n

          [\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”156584″]If you want to delete your profile from Voice123 completely, contact our Customer Success team at <\/span>help@voice123.com<\/span>.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”120032″]<\/p>\n

          How do I remove my Voice123 profile from search engines?<\/strong><\/h2>\n

          [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”176167″]The only way to remove your profile from search engines is to have it completely deleted from Voice123<\/span>. <\/span><\/i>In order to verify your identity, please send us the request to <\/span>help@voice123.com<\/span> from the email address associated with your Voice123 account.<\/span>[\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”136459″]Please note that a link to your profile might appear on Google or other search engines, as it can take one or two weeks to be removed from their search indexes. This is out of Voice123’s control. The profile, however, will show up blank once you’ve been removed from our platform.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”304617″]<\/p>\n

          How do I change my email?<\/strong><\/h2>\n

          [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”156106″]<\/p>\n

          If you\u2019re trying to change the email address associated with your current Voice123 account, please follow these steps:<\/div>\n
            \n
          1. Log into your\u00a0Voice123 account <\/i>with the old email.<\/li>\n
          2. Select the menu icon in the top left corner (three horizontal lines)<\/li>\n
          3. Click on\u00a0Settings and Privacy<\/b><\/li>\n
          4. Click on Your account (email, password)<\/li>\n
          5. Click on CHANGE YOUR EMAIL OR USERNAME<\/li>\n
          6. Click on\u00a0Save.<\/i><\/li>\n<\/ol>\n

            [\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”211564″]You can now use your new email address to log in and receive notifications. Please note that you will only be able to add a new email address that is not currently linked to another Voice123 account, otherwise, the system won’t allow you to perform the change.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”5″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”174336″][vc_column width=”1\/1″][vc_empty_space empty_h=”1″][vc_custom_heading uncode_shortcode_id=”973996″]<\/p>\n

            How do I change my password?<\/strong><\/h2>\n

            [\/vc_custom_heading][vc_column_text text_lead=”small” uncode_shortcode_id=”917967″]There are 3 ways you can change your password:<\/span>[\/vc_column_text][vc_column_text text_lead=”small” uncode_shortcode_id=”588492″]<\/p>\n

              \n
            1. If you don\u2019t remember your password, click on the\u00a0request magic link via email<\/b>\u00a0button when you attempt to log into your Voice123 account. A confirmation and recovery email will be sent to the email address linked to the Voice123 account you typed in.<\/li>\n
            2. Log into your Voice123 account as usual.<\/span>\n